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Sim Accounts Missing

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    Sim Accounts Missing

    Hi there,

    I had to reinstall NT8 (v.81.1.7). Now all of my sim accounts are missing. Also when I right-click on the accounts tab it doesn't give me the option to create/edit Sim Accounts. On the chart trader, the dropdown is blank by default and the only account there now is my live account.

    How do I get the Sim accounts back with the ability to edit/create new ones?





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    #2
    Hello tjfintrade,

    Thank you for your inquiry.

    In the newest build of NinjaTrader Desktop, you will first need to enable 'Multi Provider mode' to return the platform to a state where you can create local simulation account. To enable Multi Provider, you may use the guide at the link below;

    https://support.ninjatrader.com/s/ar...language=en_US

    To connect while in Multi Provider mode, you will need to create and connect to your connection using the guide at the link below;

    https://support.ninjatrader.com/s/ar...language=en_US

    Please let me know if I may be of any further assistance.​
    Zachary S.NinjaTrader Customer Service

    Comment


      #3
      Thanks that worked!

      Comment

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