ATM strategies

[Jayjo]

I am having hard time to implement ATM strategies chase if touched. I placed limit order to sell @4287.75. Existing price was 4286. Strategy parameters were stop loss 10 ticks, Profit 15 ticks, Chase limit 2 & chase if touched enabled. My understanding was when price will touch 4287.75, it will not sell immediately, it will wait for price to go down to 4285.75(bcz I have chase if touched enabled) But when prices touched 4287.75, limit order was executed immediately. Current 2 pending order are buy to cover limit @4284 & buy to cover stop market @4290.25. What am I missing here?

[NinjaTrader_Manfred]

Hello Jayjo,

Thank you very much for your post.

The "Chase if touched" feature applies to the entry order, rather than the exit orders.

To enable the chase on the exit order, please enable the "Target Chase" option instead.

A detailed explanation of the different options may be found in our HelpGuide under Operations > ATM Strategy > Advanced Options > Auto Chase:

https://ninjatrader.com/support/helpGuides/nt8/auto_chase.htm

Please don't hesitate to let me know, should you have any further questions!

[Jayjo]

Kinda frustrated with your service, If someone is struggling to set implement ATM strategies, is there any live person that can help?

[NinjaTrader_Manfred]

Hello Jayjo,

We would be happy to assist you in person; Please contact us at support (at) ninjatrader (dot) com to schedule a call.

I look forward to your email!

[Jayjo]

I did email