issue with import due to dropbox.

[njpalmer80]

Dropbox is interfering with Ninja installation and not allowing import of add-ons.

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

NinjaTrader is not designed to be installed on cloud storage services or network locations. This is causing file access conflicts when Dropbox is attempting to access the files at the same time as NinjaTrader, among other unexpected behavior.

You will need to move this folder back to the default Documents directory on your PC, turn off the backup, and reinstall NinjaTrader. To do this;
To turn off computer backup:

1. Open your Dropbox desktop app preferences.
2. Click the Backups tab.
3. Click Manage backup.
4. Uncheck the folders you’d like to stop backing up to Dropbox (in this case, the Documents folder) or uncheck My Mac/My PC to turn off backup for all folders at once.
5. Click Save.
6. Choose Keep content in folders on this PC/Mac
7. Click Stop backup.
8. Click Close.

Once you've confirmed that the files are no longer on the Dropbox location, you will want to reinstall NinjaTrader with the steps below.

• Close all running applications.
• Navigate to your Documents folder > Right-click on the 'NinjaTrader 8' folder > Rename > rename the folder to 'NinjaTrader 8 OLD'. DO NOT delete this folder.
• Uninstall NinjaTrader within Windows Control Panel.
• Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
• Reboot your PC.

Once these steps are completed, login into the NinjaTrader Account Dashboard and click "Download" in the bottom left-hand corner of the sidebar to download "Most Recent Release".

Then get connected, following a connection guide: https://support.ninjatrader.com/s/article/NinjaTrader-Connection-Guides?language=en_US

After that, please import your 3rd party add-ons one at a time, using the original zip files and follow instructions in this video:
https://www.youtube.com/watch?v=Q4nt...ature=youtu.be

If the platform is still working well after importing 3rd party add-ons, you can move back your workspaces and templatesfrom the old installation Documents > NinjaTrader 8 OLD', to Documents > NinjaTrader 8'.

There are specific folders under Documents folder > NinjaTrader 8 for workspaces and templates.

Let us know if you have any further questions.