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60m SPY chart looks different from TOS

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    #16
    So I may look into this further can you provide the following information:
    • What is the time stamp of the candle in NinjaTrader that does not match?
    • What is the High and Low you are showing in NinjaTrader for this candle?
    • What is the High and Low you are showing in TOS for the same candle?

    Christopher J.NinjaTrader Customer Service

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      #17
      I'll get that information sometime today. Since all time frames have issues, I will provide that data for 30 and 60 only.

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        #18
        7AM PST NT TS
        Open 421.19 424.39
        High 422.58 426.65
        Low 421.11 424.22
        Close 422.22 426.29
        6AM PST
        TOS
        Open 425.89 425.06
        High 428.29 426.65
        Low 424.24 424.85
        Close 424.39 426.29


        2 candles that don't match. Also, other time frames visually broken. see the attached
        Attached Files

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          #19
          Same observation today. None of the trading hours setting seem to work correctly.

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            #20
            To confirm you are comparing the correct bars within NinjaTrader data is time stamped based off the close of the bar as opposed to the open. I believe TOS uses open for time stamping therefore on a 60 minute chart when looking at the 6:00 AM bar in TOS you would want to compare this to the 7:00 AM bar within NinjaTrader. Please let me know if prices match when compared using this offset.
            Christopher J.NinjaTrader Customer Service

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              #21
              I'll do this exercise again comparing with TC2000, TOS and TS. So far, no trading hours setting matched any of those charts. And you can also visually see how NT rendered other timeframes
              in the screenshot attached in the post yesterday. Lot of huge wicks.

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                #22
                I think I resolved this by coping RTH hours and modifying the start time 9am

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                  #23
                  Spoke too soon. The above change works for current day but historical data were off.

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                    #24
                    So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

                    Thanks in advance.
                    Christopher J.NinjaTrader Customer Service

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