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    Support emails working?

    Sent an email to the following emails on Tuesday, have not heard back. I didn't get a 'request received' email either.
    Has the support emails changed?


    NinjaTrader Customer Service <[email protected]>,
    Kinetick Customer Service <[email protected]>


    #2
    Hello brownsfan019,

    Thank you very much for your post.

    These emails would still be correct; Is it possible our response was automatically marked as spam by your email provider?

    If you could send me a private message through the forum with your email address or a past case number I can take a closer look at why you have not received a reply.

    Thank you in advance, I look forward to your reply!
    Manfred F.NinjaTrader Customer Service

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