My chart freezes when I hover over it

[cre8able]

As long as my cursor is somewhere other than over the chart, everything is fine. But when I hover over the chart or try to draw on it, the chart freezes. I can see the Bid and Ask move in Chart Trader, so data is still coming in.

I have 5 charts open and they all freeze

I have tried removing different indicators to see where the problem is, but I can't find it.. And there is no message in the Control Center log to give me an idea where to look.

Any suggestions on how to find my problem?

[NinjaTrader_LuisH]

cre8able ,


Thank you for your post.

We'd be happy to look into this for you.

Please email your log and trace files by going to Help > Email Support. Make sure to add a brief description to the body of the request or feel free to reference this forum post.


Thank you in advance.