Net Profits

[pickles1774]

Hello Ninjatrader Support,
I am sim trading, and noticing that my PnL are not matching. Please advised

[NinjaTrader_Adrian]

Hello pickles1774,
Thank you for posting.

I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN ADRIAN'.

Please note, there is a known issue reported with the Trade Performance window that our development team is aware of. In order for me to confirm the issue, please follow the steps below to manually attach your database file to your response so we may investigate this matter further.

• On your PC, open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
• Enter the 'db' folder
• Right-click on the 'NinjaTrader.sdf or NinjaTrader.sqlite (Depending on version of NinjaTrader you have)' file and select Send To> Compressed (zipped) Folder.
• Send the 'NinjaTrader.zip' compressed folder as an attachment to this email.
• Once complete, you can delete this compressed folder.

In addition, please also follow the steps below to manually attach your log and trace files to your response so we may investigate this matter further.

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Please click this Blue text to see a video demonstration of how to send these fileshttps://www.screencast.com/t/UsQ4oX4I

Thank you in advance; we look forward to resolving this item.