Why is one version showing this and the other not.......

[tullips]

Hello guys

I have NT running on a server, and using apparently a version that shows MORE than the latest one. And this is driving me, and my friends nuts. This one shows Maintenance Margin, while the latest greatest does not, and this is a VERY IMPORTANT NUMBER in the dog days of August and September...
We all are confused and starting to doubt the numbers shown in the control center. Here under the one from my personal account


And here under one from my friend.....



But the version is the same, however in one version the new contract shows as ES DEC23, and the other it shows ES12-23 ??!!

[NinjaTrader_Adrian]

Hello tullips,
Thank you for your post.

That is because one username has the symbology display style set to month abbreviation and the other username set to a numeric display via the NinjaTrader Client Dashboard. If you wish to change this setting please follow along with the instructions on the link provided below:

• https://support.ninjatrader.com/s/ar...language=en_US

Please let us know if we may provide any further assistance.

[tullips]

Hi Adrian

This I did not know, and thanks for the answer, but what was different is that one account shows the Maintenance Margin, while the other does not and both accounts are with Ninja. And the tabs page with all the explanations does not help, as it just shows 0 at one account, and money on the other....

Thanks -- Ronald

[NinjaTrader_Adrian]

Hello tullips,
Thank you for your reply.

I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com, please include a screenshot of the issue you are describing. In addition, please include a link to this forum thread and a message 'ATTN ADRIAN' so we may further investigate your issue.

We look forward to your response.