NinjaRenko Bars appear as Stairs Up with Tick Replay = ON.

[Nystagmus]

Hi,

Having an issue here and nobody can help.
NinjaTrader Support told me its a third-party add-on so they can not help.
NinjaRenko support sent me again a the NinjaRenko in case something wrong with mine, still same issue.

- The issue: NinjaRenko Bars appear as Stairs Up with Tick Replay = ON. (see screenshot bellow)
- The issue is not present if I do NOT turn ON the tick replay.
- The issue appeared recently and was not present in the past.
- The issue is not present with any other type of bars even with the Tick Replay ON, which means the Ticks from the database are loaded succesfully.
- Same issue on my Virtual Machine (Windows Server 2019) and the same on my laptop (W10 Pro)
- Time Zone is as bellow, which is the same as the Server or the laptop.
- Changing the Time Zone does not solve the issue
- The issue present in both cases with Firewall turned ON or OFF.
- Antivirus not present on VM. Antivirus turn OFF on laptop does not solve the issue.
- NT8 version 8.1.1.7, tried with 2 previous versions and the same.
- Tried to reinstall NT8 and did not restore any backup - did not help
- The provider is Rithmic Paper Trading but as I said other bars load fine with Tick Replay.




- On clean NT8 installation just downloaded the Historical Data - still the same.






- Did not trade since 30.08.23 today is 05.09.23 (dd.mm.yy)
- Not sure what else to try.

- Issue present on multiple Instruments
- I am lost ...
- PLEASE HELP with any hints.
- Did not find anyone on internet having same issue so not sure why I have it.

Thanks in advance.
Regards.

[NinjaTrader_BrandonH]

Hello Nystagmus,

Thanks for your post.

That is correct, since this is a custom third-party AddOn we would not be able to assist with how the custom BarsType is behaving.

You should reach back out directly to the third-party AddOn provider and inform them that the behavior still persists so that they can work with you to resolve the behavior being caused by their custom BarsType.

This forum thread will also be open for other community members to share their insights on the topic.

[bltdavid]

Does this happen on every instrument?
When did MGC last rollover?

[Nystagmus]

Does this happen on every instrument?
When did MGC last rollover?

- As I reinstalled NT8, it rolled over automatically and gave me the last expiry. Its December.
- Yes, as mentioned before this happens on other instruments also.

Thanks a lot for interest to help bltdavid.