Error on calling 'OnBarUpdate' : Object reference not set to an instance of an object

[kaywai]

Hi,

I never got this message before till i started connecting to TWS 10.23.2a. What does this mean?
The other messages in the "log" are:-

Warning: You submitted request with date-time attributes without explicit time zone. Please switch to use yyyymmdd-hh:mm:ss in UTC or use instrument time zone. How do I do that?

Warning: Your API version does not support fractional share size rules. Please upgrade to a minimum version 163. Where do i get version 163 from?

I'm only using NT7 because I totally can't use NT8 with TWS 10.23.2a and with the Labour Day long weekend, I don't think I will be getting the support to get me up and running by market open on Tuesday.

Regards

Kay Wai

[NinjaTrader_DrewO]

Hello,

Thanks for posting.


I'd like to review your log and trace files for this item, which should not be posted publicly on the forum. You can send me your log and trace files so that I may look into what occurred by going to the Control Center-> Help-> Email Support. Please ensure 'Log and Trace Files' is checked to include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 04028644 ATTN: Drew

[MisterTee]

to OP
was this resolved? How?
thnkx

[kaywai]

Never heard back from Support. Sent a follow-up too.