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Instruments not subscribed to real time data

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    Instruments not subscribed to real time data

    This morning I got an alert that I had instruments that are not subscribed to real time data. My log shows that RTY and M2K are not recieving real time data. I've been trading RTY all week. My data subscriptions are handled through Apex. Please advise. Thank you.

    #2
    Hello,

    I would confirm Apex still has your account enabled for live data.

    If they confirm your account is enabled, please write into our support team so way may further investigate what is occurring on your account.

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