Build 10.24.1e - This is the latest version of TWS - we were forced to update today

[Irukandji]

But I cannot locate the correct exe file to point NT8 at - a 285 folder?

[NinjaTrader_SeanH]

Hello Irukandji,

Thank you for posting.

Please do not update your TWS or Gateway please use the recommended version in our connection guide. Only use version 10.23.2a unless we instruct you otherwise. I will leave a link below.

https://support.ninjatrader.com/s/article/Connecting-to-Your-Interactive-Brokers-Account?language=en_US

[Irukandji]

It's not working even when setting up 10 23 version. Getting an error message about date/time format being incorrect? No change there on my part.

[Irukandji]

I'm pointed at the correct TWS exe file, in the 1023 folder. NT8 has a green light and says it's connected - if I place an order it places it in TWS so there is a connection. But the chart/candles don't look correct in NT8 - like it hasn't updated all the candle history? And the current price is not showing/moving.

[Irukandji]

You see how it looks? These trades are from 2 days ago, so where is all yesterdays data? Thanks.

[NinjaTrader_SeanH]

HelloIrukandji,

Please submit a ticket to our support for further assistance. [email protected], and please include log and trace files.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

[Irukandji]

I done dit daddy....