Data is delayed

[sofortune]

I am running prop acounts from apex and ETF on NT8 through tradovate. My data is delayed on NT8, but when i login to tradovate web the data is fine. What is causing this? I cannot trade with this.

It just started happening yesterday, i was able to update instruments yesterday and it seemed to fix it, but it is happening again now and update instruments is not fixing it.

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Thank you!

[sofortune]

I had to reinstall ninjatrader to fix this. Have you seen this before?