NT 8 Won't Uninstall

[spottysallrite]

I'm trying to re-load NT 8. My OS is Win 11 Home, and this is on my laptop. Unfortunately, when I try to uninstall NT 8 I receive an error message that says the uninstall routine "can't confirm who published NinjaTrader.CustomActionNET20.dll".

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please follow the steps below to email us your log and trace files. Plus attach a screenshot of the error message you are receiving.
Please reference the following ticket number in the body of the email: 04000166

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to platformsupport[AT]ninjatrader[DOT]com.
• Once complete, you can delete these compressed folders.
• Please click this Blue text to see a video demonstration of how to send these files

We look forward to investigating this item for you.