Problem with order - does not close

[ranchito]

I have a problem with an order that remains executed and I cannot delete it, it is not activated either.
It is in demo, but it has been several days since I have been able to close that order in any way.
how can I do ?
attached image
thanks

[NinjaTrader_JustinD]

Hello ranchito,

Thank you for using NinjaTrader.


If this is on the Sim101 account, the only way to remove a stuck order would be to reset the account and clear its history. To manage, edit, or reset your Sim101 account, do the following:

• Go to the Control Center > Accounts window
• Right-click on the Sim101 account > select 'Edit Account'
• In this window, you may change the Initial Cash Size for your Sim101 account, as well as add other features such as Commissions and Risk Templates
• To apply the changes, click on the 'reset' button at the bottom of the window.

Please let us know if you have any additional questions.