How to remove order with state "Cancel pending"?

[anton_tymoshchuk]

Hello, I have an limit order on Sim101 account, which I canceled, but it stacked there with state "Cancel pending".
Please tell me how to remove it from Sim101 account.

Thank you.

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

We advise that you rename your database to resolve this item using the following steps :

• Shutdown NinjaTrader and navigate to the Start Menu
• Select My Documents--> NinjaTrader 8--> db--> "NinjaTrader.sqlite" file (may only say 'NinjaTrader' depending on your Windows File Explorer settings)
• Right click on NinjaTrader.sqlite and select "Rename" *Name it "OLDNinjaTrader.sqlite"
• Then restart the software and NinjaTrader will create a fresh database file to use
• Unfortunately the following items stored in the old database will be lost - Trading Hours templates, Instrument Lists / Custom Instruments, historical trade execution data, saved Strategy Analyzer backtest results

To prevent running into situations where you can potentially lose important data, we advise running regular backups via our inbuilt backup feature in NinjaTrader.

If you have further questions, please email us form the NinjaTrader platform (Help-> Email Support), so we can receive your log and trace files as well.
Thank you!

[jeronymite]

Once again, let's restate what really needs to be understood here: https://forum.ninjatrader.com/forum/...ck#post1257320

Thanks.

[bltdavid]

We advise that you rename your database to resolve this item using the following steps :

That's terrible advice.

Since this is Sim101, just reset the account.

Start with CC > Accounts tab > Right click Sim101
Then select Edit Account > Click 'reset' in lower right
Click Yes to reset the account

[Ymcapital]

It sucks and is extremely annoying. I had this happen a few months ago. Lost all my trade performance data, etc. I feel for you.

[bltdavid]

It sucks and is extremely annoying. I had this happen a few months ago. Lost all my trade performance data, etc. I feel for you.

That's why Oxana's advice was extremely wrong.

Delete/rename the database and you lose all trade performance.
Reset Sim101 and you only lose Sim101 performance.

Oxana's suggestion to go straight to the nuclear option to
fix a simple Sim101-only issue was quite appalling.

She failed to consider the tremendous repercussions of
her answer, making her reply a truly ill-conceived and
extremely bad answer -- not to mention flat wrong.

Her answer reflected poorly on herself and NT support.

When the Sim101 account has issues, just reset it.

[jeronymite]

Actually, although the advice from bltdavid is the current “best“ and correct approach, it should be noted from my post above that the “problem” should not even exist in the first place and is totally within the control of Development to fix and eliminate. As it has been for some years.

Thanks.

[Ymcapital]

One of the frustrating things is just how slow executions are in relation to some other platforms out there. The internal risk management algorithms NT has cause delays and slippage for automated trading systems that you don't experience other places.Then when you start to see that these same systems are causing state change/corruption issues that waste a ton of time, it's frustrating. I've had corrupted strategy templates lately and it sucks. That's a whole other topic. But overall, it would be nice if some of these things could be addressed.