Transparent NT charts even after a clean reinstall

[Dantheman9012]

For some reason all the charts are transparent. Meaning they are displaying what is behind them on the Winodws 11 desktop. The borders of the windows are present, but not the contents of the charts/windows. My other PC with NT8 on it does not have this issue. I tried moving the windows by clicking on them in the task bar, choosing "move" pressing the right arrow then moving the mouse, but no change. I then did a clean reinstall of NT8, same issue.

[NinjaTrader_ChristopherJ]

Hello Dantheman9012,

Thank you for posting.

Can you please confirm all graphics driver updates and Windows updates have been installed on your PC then reboot and verify if you continue to see the same behavior. If so, do you have any external monitors hooked up to your PC? If so if you unplug any external monitor(s) do you see the same behavior on your primary monitor?

If you continue to see the transparent chart panel please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files" so I may look into this further.

[Dantheman9012]

It was remoting into that computer and the monitor was unplugged. Plugged in the monitor and that resolved the problem.

Thank you!