Just linked NT8 to my IBKR account. How do I make actual trades now?

[Rakit]

I'm from Canada, so I'm unable to open a trading account. I linked the NT8 desktop platform to my IBKR account as instructed. Made a couple of futures trades, but apparently it's just a simulation? How do I set it up so I can make actual trades?

[NinjaTrader_Jason]

Hello Rakit,

To trade your Interactive Brokers account in the NinjaTrader Desktop platform, you need the Multiple Broker Add-on. Please see the instructions to purchase the Multiple Broker Add-on at the link below.

https://support.ninjatrader.com/s/article/How-Can-I-Add-Multiple-Broker-Mode-for-NinjaTrader-Desktop?language=en_US

Once purchased, please start the NinjaTrader Desktop platform and connect to Interactive Brokers. Then disable 'Global Simulation Mode' at Control Center-->Tools and select your Interactive Brokers account in the Account field of the order entry window (ChartTrader, SuperDOM, etc).

[Rakit]

So the only plan available is the $99/month?

[NinjaTrader_Jason]

Yes, the Multiple Broker Add-on costs $99 per month. There is no other add-on or plan that allows you to trade your Interactive Brokers account in the NinjaTrader Desktop platform.

[Rakit]

Yikes!! OK............

[Rakit]

Hello Rakit,



Once purchased, please start the NinjaTrader Desktop platform and connect to Interactive Brokers. Then disable 'Global Simulation Mode' at Control Center-->Tools and select your Interactive Brokers account in the Account field of the order entry window (ChartTrader, SuperDOM, etc).

I bought the monthly plan and tried to disable "Global Simulation Mode" . Got the message: "Please upgrade to a Lease or Lifetime license"

I have restarted my IBKR and NT a few times already. Still the same message.


Also tried to contact support over the phone twice. No answer after being on hold for over an hour.

[NinjaTrader_Jason]

Could it be you have NinjaTrader 8.0 installed and not NinjaTrader 8.1? You can check your version at Control Center-->Help-->About. If so, please download and install 8.1.1.7 as per the link below.

https://support.ninjatrader.com/s/article/How-Do-I-Download-Latest-Version-NinjaTrader?language=en_US

Once NinjaTrader 8.1.1.7 is installed, please enter the same username and password used for the Client Dashboard in the Log In window of NinjaTrader 8.1. Check if the message persists.

If so, please send me your log and trace files from within NinjaTrader, so I can investigate the issue.

• Go to Control Center-->Help-->Email Support
• Set the To field to Platform Technical Support
• Enter "Att Jason, 03984798" in the "Subject" field
• Enter any text under 'Please enter any information that you feel will help us resolve your inquiry'.
• Make sure "Log and trace files" is enabled
• Click Send

[Rakit]

Could it be you have NinjaTrader 8.0 installed and not NinjaTrader 8.1? You can check your version at Control Center-->Help-->About. If so, please download and install 8.1.1.7 as per the link below.

https://support.ninjatrader.com/s/article/How-Do-I-Download-Latest-Version-NinjaTrader?language=en_US

Once NinjaTrader 8.1.1.7 is installed, please enter the same username and password used for the Client Dashboard in the Log In window of NinjaTrader 8.1. Check if the message persists.

If so, please send me your log and trace files from within NinjaTrader, so I can investigate the issue.

• Go to Control Center-->Help-->Email Support
• Set the To field to Platform Technical Support
• Enter "Att Jason, 03984798" in the "Subject" field
• Enter any text under 'Please enter any information that you feel will help us resolve your inquiry'.
• Make sure "Log and trace files" is enabled
• Click Send

I did have NT 8.0 installed. Got the new version. Works now.

Thanks