Connection to rhythmic

[selu72]

Hello greetings. I have a free Ninjatrader license, and I have registered with Rithmic to have data feed. When I connect to Rithmic through the NT platform, I get the following error...."the ib you are trying to connect to is not authorized to use ninjatrader with rithmic for ninjatrader brokerage (access failure)".
The username and password credentials are correct, I connect to the Rithmic platform without any problem. Can you help me?. Thank you.

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Thank you!