Hello, sorry for my English, I'm French. Around 08:40 Chicago time, all of a sudden, my nt8 stopped responding. It wasn't my internet connection, it just froze, as if I were playing a game that suddenly froze. The message was "ninjatrader 8 no longer responding". I waited a minute like that but it didn't change anything. So I did "close the application". Fortunately, I was in simulation and my nt8 has been working ever since. I'd like to know if this has happened to other people and if not, where it could have come from, as this is the first time it's happened to me. Thank you and have a nice day.
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Hello Esteban890,
Thank you for posting.
So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".
Thanks in advance.Christopher J.NinjaTrader Customer Service
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