charts stalled stuck not moving

[caacapital]

Im using ninjatrader version 8.0.27.1 64-bit and my data is stalling. When i load my connection the candles dont move it seems to move only when i switch instruments and change back but then stalls again

[NinjaTrader_Sev]

Hello caacapital,

Thank you for the post.

Version 8.0.27 is unsupported, you will need to upgrade to 8.0.28.0 from the Account Dashboard.

To update to the latest version of NinjaTrader Desktop please follow the steps below.

• Login into the NinjaTrader Account Dashboard
• Click "Download" in the bottom left-hand corner of the sidebar
• Next select "Download" in the "Most Recent Release" Window in the main screen
• Once the installation had downloaded, ensure any previous version of NinjaTrader is closed before running the installation package.
  • Note: You may need to locate this in your "Downloads" folder in a Windows File Explorer

After the installation package is completed you will be able to log into NinjaTrader Desktop with the connection guide linked below.

Connecting in NinjaTrader Desktop

Please let me know if I may be of any further assistance.