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Problem with GC 12-23

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    Problem with GC 12-23

    Hello,

    I switched the GC futures contract to 12-23 and I now have a huge green candle on the chart.
    If I reload/restart there's no historical data for the current day.
    I already cleared the cache but it didn't help.
    What can I do?

    Thanks

    (NT7 latest build, CQG datafeed)

    #2
    Hello laocoon,

    Thank you for posting.

    I have tested this on my end and was able to load data successfully for GC 12-23 while connected to a CQG based connection. Please reset your instruments with the steps I have provided below:
    • Disconnect
    • Tools
    • Options
    • Data tab
    • Reset Instruments
    • Restart NinjaTrader
    • Reconnect
    ​Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Brilliant, thanks a lot ChristopherJ! All good.

      Comment

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