Alerts not working - "Object" section empty!

[rezamerik]

Hi - my alerts are not working and I noticed that the object column which should represent my data series remains blank each time I add an alert (see below). Any advice on how to fix this? Thanks!

[NinjaTrader_LuisH]

Hello rezamerik,


Thank you for your forum post!

We'd be happy to look into this with you. Could you please forward your request to support[at]ninjatrader[dot]com.

You are welcome to reference this forum post in your email.



Thank you in advance!

[rezamerik]

Hi NinjaTrader_LuisH - I sent an email a few days ago but no one has reached out to help. Any other ways to resolve my issue? Thanks!

[NinjaTrader_LuisH]

rezamerik ,

Thank you for following up.

Could you please forward your request and include 'ATTN LUIS' in the subject line? Please make sure to send this to support[at]ninjatrader[dot]com

Note to change [at] with @ and [dot] with a period.


Thank you!

[rezamerik]

Done Thank you!