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    Order not present

    I Have and order wating for certain price to enter in the live market, but when i want to cancel the order, its appears an error called order not present. But still appears on the graphic like if it was normal.

    Something that could happen. (I am using another broker) so maybe ninjatrader did tried to put the order but my broker dint and know there is a bug.

    #2
    Hello Manuel2h,

    Thank you for using NinjaTrader.


    CRITICAL - If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

    If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here: [email protected]

    If you confirm with your Orders Desk that you have no active orders, these "stuck" orders should disappear at the end of the session today. As always, please feel free to write in with any additional questions you have regarding NinjaTrader. ​
    Justin D.NinjaTrader Customer Service

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