Trade Performance Not Working

[jfobel123]

When select a date range and hit Generate, nothing happens.

[NinjaTrader_Oxana]

Hello,
Thank you for your post.

Please email us your log and trace files right from the NinjaTrader platform (by going to Help-> Email Support), so we may investigate this matter further. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Thank you!

[brenton]

Hi NT Folks, jfobel123​,
I dont know if this helps in your case but I am having the following problem with Trade Performance working sometimes:

https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1260552-nt-8-1-1-7-net-4-8-trade-performance-works-some-days-fails-others

I have included the specs of my setup, pics of Trade Performance working and failing, my trace startup, sans my personal info, and the trace error for troubleshooting

Maybe you can try different date ranges based on my findings and see if we have the same problems?

Best wishes

Happy Trading