Connection Status stuck in yellow

[Sardu]

Hi.
I have a problem with connecting to Rithmic.
Unfortunately the connection is not working.
While Rithmic works without any issue, NinjaTrader doesn't connect to Rithmic. The connection is stuck in yellow.
Looking for any solution online I found to configure the connection in plug-in mode. Unfortunately, neither solution works.
The state remains yellow...
How can I proceed?

Thanks again for your help

[NinjaTrader_ChristopherJ]

Hello Sardu,

Thank you for posting.

Please restart R|Trader Pro and enter your credentials into the 'Orders' user ID and password fields and the 'Market Data' user ID and password field->Click on 'Allow plug-ins' (the text will be yellow when enabled)->Click on 'Login'

Within NinjaTrader, ensure 'Plug-in mode for market data' is still enabled in the connection settings then restart NinjaTrader and test your connection again.

If the connection continues to remain Yellow reset your dns with the steps below.

• Go to the Windows menu
• Type CMD
• Right click on Command Prompt->Run as administrator
• Type ipconfig /flushdns then hit Enter
• Once finished close this window

Next shut down your PC then reboot your modem, restart your PC and let me know if you can then test your connection again.

If the issue persists the most common reason is that a firewall, antivirus or other protection software on your PC or on the network your computer is on is preventing a connection to the servers.

Please close NinjaTrader then disable any firewalls, also anti-virus or other protection software you may have running and close all other applications you may have running on your PC at this time then test once again.

Let me know if I may be of further assistance.