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Installed New TWS but NT8 keeps launching old version

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    Installed New TWS but NT8 keeps launching old version

    Hi

    NT8 keeps launching old version of TWS even after I just installed new version that IB is insisting I install.

    Thanks.

    PS - why is it basically IMPOSSIBLE to load a simple image here? Seriously, this should be child proof! (insert image - locate image on pc - insert - done)

    #2
    Hmm. Let me try to post an example image.
    Attached Files
    Bruce DeVault
    QuantKey Trading Vendor Services
    NinjaTrader Ecosystem Vendor - QuantKey

    Comment


      #3
      That seemed pretty easy. Click image icon, go over to the upload tab, browse to file, click OK, etc.
      Bruce DeVault
      QuantKey Trading Vendor Services
      NinjaTrader Ecosystem Vendor - QuantKey

      Comment


        #4
        Originally posted by QuantKey_Bruce View Post
        That seemed pretty easy. Click image icon, go over to the upload tab, browse to file, click OK, etc.
        Yeah you wish pal.

        Now is anyone actually going to answer my question?? Read it again.

        Comment


          #5
          Originally posted by Irukandji View Post
          Hi

          NT8 keeps launching old version of TWS even after I just installed new version that IB is insisting I install.

          Thanks.

          PS - why is it basically IMPOSSIBLE to load a simple image here? Seriously, this should be child proof! (insert image - locate image on pc - insert - done)
          NinjaTrader Support can likely address the question of how it chooses which TWS version to launch.

          I addressed above the question you asked about posting an image, obviously, because you made an implied statement that it was "basically impossible," which I knew to be false because I post images when needed and was able to do so again in response to your posting in just a few seconds, so it must be a procedural issue e.g. not clicking on quite the right thing. I can't see what you're doing there so it's not clear to me what you're doing wrong but if you try again I think you'll find you can do it.
          Bruce DeVault
          QuantKey Trading Vendor Services
          NinjaTrader Ecosystem Vendor - QuantKey

          Comment


            #6
            Hello,
            Thank you for your post.

            Please make sure to use the 10.19.1k version of TWS, listed in our Connection Guide as other versions may have unintended results.


            Our development team is currently working on testing a new version of TWS to support with NinjaTrader 8 prior to this date. Until we are able to test and fully support this new version we recommend using the currently supported version however.

            Once it's been added to a supported version, it will be listed on our Connection Guide, only then you can update.

            Comment


              #7
              nope its saying "image source URL is missing"

              duhhh.. I'm uploading an image form my computer I don't need a URL

              SO OVERLY COMPLICATED

              Comment


                #8
                literally trying to upload images of why i cant upload images.. but I cant upload them! what a joke

                Comment


                  #9
                  Originally posted by Irukandji View Post
                  literally trying to upload images of why i cant upload images.. but I cant upload them! what a joke
                  After clicking the image icon, at the top, click on the tab "upload", then click Choose file and choose it, then click Send to Server, then click OK.
                  Bruce DeVault
                  QuantKey Trading Vendor Services
                  NinjaTrader Ecosystem Vendor - QuantKey

                  Comment


                    #10
                    OK, what's all the "Image Info" bs for?

                    Why do I need to "send it to the server"?

                    All these pointless unnecessary steps.

                    How about - click image - choose image - hit OK

                    Comment


                      #11
                      Well, I didn't write vBulletin and neither did NInjaTrader, but it is one of the most popular community forum hosting packages. I'm just describing how it works because you complained it didn't work.
                      Bruce DeVault
                      QuantKey Trading Vendor Services
                      NinjaTrader Ecosystem Vendor - QuantKey

                      Comment

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