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New Setup: Nothing happens when I select "Live Trading"

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    New Setup: Nothing happens when I select "Live Trading"

    Just installed the latest version of NT8 of Windows Server 12 R2.

    I select "Simulated" NT8 launches and charts etc pop up. If I select "Live trading--> Subscribe to Market Data" then a blank window pops up and nothing happens. Prior to the blank window I was getting a Java Script error so I went to IE and enabled Java Script. Any help appreciated.
    Last edited by maxshafiq-forum; 06-23-2023, 07:10 PM.

    #2
    Hello maxshafiq-forum,

    Thank you for posting.

    In order for the NinjaTrader Account dashboard to load properly you must be on an updated version of Chrome.

    To update Chrome you can click on the 3 dots in the top right-hand corner of the browser.

    Next, select Help > About

    Lastly, click Update Google Chrome and then relaunch Chrome.

    You may also visit the link below to get a supported version of Chrome. Simply click "Download Chrome" and run the installation package.Please let me know if the issue persists after this procedure.
    ​​
    Christopher J.NinjaTrader Customer Service

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