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I cannot flat the current position

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    I cannot flat the current position

    Hi, please take a look at the log file:

    HTML Code:
    2023-06-23 07:32:43:483|1|4|SuperDOM close position
    2023-06-23 07:32:43:712|1|32|Order='9c135c966ced4d238ee466e37c55fd88/Sim101' Name='Close' New state='Submitted' Instrument='ES 09-23' Action='Buy to cover' Limit price=0 Stop price=0 Quantity=6 Type='Market' Time in force=DAY Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
    2023-06-23 07:32:43:718|1|4|SuperDOM close position
    2023-06-23 07:32:43:821|1|32|Order='9c135c966ced4d238ee466e37c55fd88/Sim101' Name='Close' New state='Accepted' Instrument='ES 09-23' Action='Buy to cover' Limit price=0 Stop price=0 Quantity=6 Type='Market' Time in force=DAY Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
    2023-06-23 07:32:43:821|1|32|Order='9c135c966ced4d238ee466e37c55fd88/Sim101' Name='Close' New state='Working' Instrument='ES 09-23' Action='Buy to cover' Limit price=0 Stop price=0 Quantity=6 Type='Market' Time in force=DAY Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
    2023-06-23 07:32:43:837|1|4|SuperDOM close position
    2023-06-23 07:32:44:236|1|4|SuperDOM close position
    2023-06-23 07:32:44:448|1|4|SuperDOM close position
    2023-06-23 07:32:44:606|1|4|SuperDOM close position
    2023-06-23 07:32:45:054|1|4|SuperDOM close position
    2023-06-23 07:32:45:236|1|4|SuperDOM close position
    2023-06-23 07:32:45:381|1|4|SuperDOM close position
    2023-06-23 07:32:57:418|1|32|Order='9c135c966ced4d238ee466e37c55fd88/Sim101' Name='Close' New state='Cancel submitted' Instrument='ES 09-23' Action='Buy to cover' Limit price=0 Stop price=0 Quantity=6 Type='Market' Time in force=DAY Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
    2023-06-23 07:32:57:549|1|32|Order='9c135c966ced4d238ee466e37c55fd88/Sim101' Name='Close' New state='Cancelled' Instrument='ES 09-23' Action='Buy to cover' Limit price=0 Stop price=0 Quantity=6 Type='Market' Time in force=DAY Oco='' Filled=0 Fill price=0 Error='No error' Native error=''
    ​
    Why the 'Close' was not filled?

    #2
    Hello webus,

    Thanks for your post.

    Please write in to support[at]ninjatrader[dot]com with a brief description of your inquiry and attach your log and trace files to your email by following the steps below. One of our Support technicians will be happy to assist you as soon as they are available.

    Follow the steps below to manually attach your log and trace files to your email.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    Brandon H.NinjaTrader Customer Service

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