Error al trazar bid ask y Delta

[RichardAlcaldefrv18]

Hello good afternoon, still the same problem when plotting the bid / ask and also the Delta, with order the ninjatrader 8 platform, when I load the graph comes out some values and when I give F5 or load the entire history those values of bid, ask and Delta change, we have been more than 15 days and has not been solved, I use anchor company license.

[RichardAlcaldefrv18]

Hello good afternoon, still the same problem when plotting the bid / ask and also the Delta, with order the ninjatrader 8 platform, when I load the graph comes out some values and when I give F5 or load the entire history those values of bid, ask and Delta change, we have been more than 15 days and has not been solved, I use anchor company license.

Vemos que son todas las herramientas de Order flow de terceros, osea que no es problema de dichas herramientas, si no de ninjatrader 8, no creo que todas las herramientas fallen a la misma vez, en cuenta demo, pero en lifetime no

[NinjaTrader_Manfred]

Hello RichardAlcaldefrv18,

Thank you very much for your post.

Could you please send us your log & trace files? We'd like to take a closer look at this.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

Thank you in advance, I look forward to your reply!

[RichardAlcaldefrv18]

Hello RichardAlcaldefrv18,

Thank you very much for your post.

Could you please send us your log & trace files? We'd like to take a closer look at this.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

Thank you in advance, I look forward to your reply!

Ok, en unos minutos lo envío, gracias a ustedes

[RichardAlcaldefrv18]

Hello RichardAlcaldefrv18,

Thank you very much for your post.

Could you please send us your log & trace files? We'd like to take a closer look at this.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

Thank you in advance, I look forward to your reply!

Ok, ya realice el proceso