No historical data with TWS and NinjaTrader

[TZoell]

Hello,
recently the data import from the TWS has stopped working for me. I use the historical data imported from the TWS for backtesting with NT8. When I try to import now it just does nothing for hours untill I cancel it.
I used several versions of TWS and NT to test it. Also papertrading and real account with no difference.
Any idea what the problem might be?

[TZoell]

Nobody with the same problem? I just tried again with the newest NT version and the recommanded TWS version ... still nothing.

[NinjaTrader_Adrian]

Hello TZoell,
Thank you for posting.

I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN ADRIAN'.

Additionally, please follow the steps below to manually attach your log and trace files to your response so we may investigate this matter further.

• Open your NinjaTrader folder under My Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; we look forward to resolving this item.