Hello,
I have a workspace setup with 15 charts that I have been running without issue for many months and have not changed or added any chart dicators in quite sometime.
Yesterday I opend one of the daily charts and noticed I was only seeing 50 bars loaded and in Data Series increased the days loaded to 300. Ninja at this point stayed in a loading state for that chart and froze. I restarted and have had issues where NT8 is not responding to any mouse or keyboard input, and actualy causes other windows apps to also respond slowly.
I reinstalled version 28, renamed and restarted the database and even when starting with a workspace without any charts open experiencing very slow response.
The trace file shows one SQLite error but no idea of the significance in any of this error. I will attach the log and trace files.
I do have many custom indicators but they are developed by a large third party with many users and have always been stable ater running them for years.
I use Ninja for a living and havbe not been able to trade today. If someone could help me with the best approach to getting the problem resolved I would very much appreciate it.
Thank you in advance as support has always been extremely helpful for all the issues raised.
Glen
I have a workspace setup with 15 charts that I have been running without issue for many months and have not changed or added any chart dicators in quite sometime.
Yesterday I opend one of the daily charts and noticed I was only seeing 50 bars loaded and in Data Series increased the days loaded to 300. Ninja at this point stayed in a loading state for that chart and froze. I restarted and have had issues where NT8 is not responding to any mouse or keyboard input, and actualy causes other windows apps to also respond slowly.
I reinstalled version 28, renamed and restarted the database and even when starting with a workspace without any charts open experiencing very slow response.
The trace file shows one SQLite error but no idea of the significance in any of this error. I will attach the log and trace files.
I do have many custom indicators but they are developed by a large third party with many users and have always been stable ater running them for years.
I use Ninja for a living and havbe not been able to trade today. If someone could help me with the best approach to getting the problem resolved I would very much appreciate it.
Thank you in advance as support has always been extremely helpful for all the issues raised.
Glen
