Latest update 8.1.1.6 no longer responding

[tes6784]

Installed 8.1.1.6 and it worked fine on Friday, but today it brings up control center and won't respond to anything. Just remains on control center and won't respond to anything i try to click. I downloaded the 81.1.6 file again and did the repair option and still same issue.

[NinjaTrader_Manfred]

Hello tes6784,

Thank you very much for your post.

Please follow the steps below to manually send us your log and trace files so we may investigate this matter further.

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder
• Send the 2 compressed folders as attachments to the following email:
  • support (at) ninjatrader (dot) com
  • Please also mention this forum ticket in your message
• Once complete, you can delete these compressed folders

Thanks in advance; I look forward to resolving this item!

[tes6784]

It was a third party app causing the issue it appears. I un-installed that app and ninjatrader works properly now. I have contacted the app developer and let them know that the latest update affects their product.