Does Anyone have Interactive Brokers TWS Data Feed Working on Ninjatrader 8?

[gaz0001]

Hi Forum,

Does anyone have a working Interactive Brokers TWS Data Feed coming through to Ninjatrader?

My system is setup flawlessly as per the connection guide.
I use 8.0.28.0.
I am well experienced with Networking, TWS, TWS GW and NT8.

There have been a lot of other users on the forum with the same issue.

I am wondering if it is everyone who is facing an issue or just a few of us.

If there is someone with a working connection, could you send me details from the TWS & NT side so i can replicate your connection and try that.

Thanks in advance

[NinjaTrader_Zachary]

Hello gaz0001,

Thank you for your inquiry.

If you have not already, please send your log and trace files to our Technical Support team by going to Help > Email Support (the log and trace option is checked by default). Interactive Brokers' API can be touchy to work with, and our team can help identify any potential problems with your account or errors in the files. If you have been working with our team, please continue to do so in the request that you've opened with us and we'd be happy to continue to troubleshoot with you.

[gaz0001]

Hello gaz0001,

Thank you for your inquiry.

If you have not already, please send your log and trace files to our Technical Support team by going to Help > Email Support (the log and trace option is checked by default). Interactive Brokers' API can be touchy to work with, and our team can help identify any potential problems with your account or errors in the files. If you have been working with our team, please continue to do so in the request that you've opened with us and we'd be happy to continue to troubleshoot with you.

I'm unsure if you received this - error message shown below?

[NinjaTrader_Zachary]

Hello gaz0001,

Thank you for your response.

No, I have not yet received that message in our shared inbox. You can also manually send an email to [email protected] and attach the desired files.

• On your PC, open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
• Right-click on the 'log' folder and select Send To> Compressed (zipped) Folder.
• Right-click on the 'trace' folder and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to your message.

We will look forward to hearing from you.

[gaz0001]

Hello gaz0001,

Thank you for your response.

No, I have not yet received that message in our shared inbox. You can also manually send an email to [email protected] and attach the desired files.

• On your PC, open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
• Right-click on the 'log' folder and select Send To> Compressed (zipped) Folder.
• Right-click on the 'trace' folder and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to your message.

We will look forward to hearing from you.

The NT Email Support button worked.However, i didnt write a story, or address you name. I was not expecting it to send.

[NinjaTrader_Zachary]

Hello gaz0001,

No problem! I was able to locate the email and have sent a response there. We will continue to work via email in an effort to correct the data issues that you are experiencing.

[garfielalvin]

Hi gaz0001

Experience same issue since 8.0.27.1 that data from IB TWS are not working, still on 8.0.27.0 and works fine with TWS 10.19.1k / n.

Performed some tests recently with 8.0.28.0 & 8.1.1.6 with TWS 10.19.1k / n, NO issue downloading minute interval historical data for (YM,HSI, USDJPY,XAUUSD) while having real time 1 min candle stick (YM) chart updating.

The issue lies in downloading daily interval historical data, historical data windows stuck at 'Loading Data' and have to disconnect from TWS to release from this state.

Currently corresponding with NT team via email. Will update if any working solution is identify.