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Hello Trader17 ,
Thank you for your post.
Please send us your log and trace files so that we may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
You can also add a link to that forum page within the body of your email.Oxana R.NinjaTrader Customer Service
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