Error on login?

[Skechers]

Hello there,

I get this error dialog on one of my computers:

It's just on this one machine.

Thanks!

[NinjaTrader_ChristopherJ]

Hello Skechers,

Thank you for posting.

Unfortunately, it doesn't appear your attachment was successful. Can you please attach a screenshot of the error you are receiving so I may look into this further.

[Skechers]

Here it is again.

[NinjaTrader_ChristopherJ]

So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.