Today I did the forced upgrade to version 8.1.1.6 and now my Rithmic accounts show up, but they are grayed out in the DOM so that I can't trade them. Perhaps because this new version doesn't use a license key? Is there a way to fix this? Or ss it possible to downgrade/revert to my old version? If so how can I get my old license key to install it?
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Hello, thanks for writing in. You can import your previously purchased license key through your account page in the Settings>Plans here:
If you need NinjaTrader Support to get your license key for you, please send an email to platformsupport at ninjatrader.com and detail your question through email so platform support can assist.
Kind regards,
-ChrisL
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