Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Trade Performance.
Collapse
X
-
Hello mic.o8o.
Thanks for your post.
So I may accurately assist, please provide a brief description of what exactly you are referring to when saying "Is this still broken" and include a screenshot(s) so I may see what you referring to if possible.- To send a screenshot with Windows 10 or newer I would recommend using the Windows Snipping Tool.
- Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save it as a jpeg file and send the file as an attachment.
Brandon H.NinjaTrader Customer Service
-
Hello mic.o8o and JM1971LM,
Thanks for your notes.
The issue related to no live trades listed on the Trade Performance report was resolved in NinjaTrader 8.1.1.6.
What version of NinjaTrader are you using?
If you are not updated to NinjaTrader 8.1.1.6, please update your NinjaTrader platform to the most recent release by following the steps below.
To update NinjaTrader- Shutdown all programs including NinjaTrader *important
- Download NinjaTrader from the link below
- Double click the downloaded file to execute it
- Follow the on screen instructions
- Restart NinjaTrader
https://ninjatrader.com/support/help...ease_notes.htmBrandon H.NinjaTrader Customer Service
Comment
-
-
Hello mic.o8o and UnSuccessfulTrader,
Thanks for your notes.
If you are on the most recent release of NinjaTrader 8 and are still unable to see live trades in the Trade Performance window, please write in to support[at]ninjatrader[dot]com with a brief description of the behavior you are reporting, your login credentials, and steps you took to reproduce the behavior.
Also, attach your log and trace files so I may look into this further.
In the title of the email include ATTN: BrandonH and in the body of the email include a link to this forum thread.
Follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Last edited by NinjaTrader_BrandonH; 05-23-2023, 08:03 AM.Brandon H.NinjaTrader Customer Service
Comment
-
Hello FMtrader,
Thanks for your notes.
I have enabled server-side ATMs in the Tools > Options > Strategies tab, tested placing some server-side ATMs, and I do see information in Trade Performance on NinjaTrader 8 (8.1.1.6).
What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
If you are not using NinjaTrader 8.1.1.6, please update to the most recent release and retest to see if the behavior persists.
To update NinjaTrader- Shutdown all programs including NinjaTrader *important
- Download NinjaTrader from the link below
- Double click the downloaded file to execute it
- Follow the on screen instructions
- Restart NinjaTrader
Brandon H.NinjaTrader Customer Service
Comment
-
Originally posted by NinjaTrader_BrandonH View PostHello FMtrader,
Thanks for your notes.
I have enabled server-side ATMs in the Tools > Options > Strategies tab, tested placing some server-side ATMs, and I do see information in Trade Performance on NinjaTrader 8 (8.1.1.6).
What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
If you are not using NinjaTrader 8.1.1.6, please update to the most recent release and retest to see if the behavior persists.
To update NinjaTrader- Shutdown all programs including NinjaTrader *important
- Download NinjaTrader from the link below
- Double click the downloaded file to execute it
- Follow the on screen instructions
- Restart NinjaTrader
Comment
-
Originally posted by FMtrader View Post
In my short 2 line post I clearly say I am using 8.1.1.6??
I then turned off multi-provider mode and re-enabled server side ATMs in the options>strategies>use server side ATMs check box. I then carried out a number of trades using my server based simulation account. All of these trade were visible in the "Executions" tab but when I loaded the Trade Performance screen these trades were all missing!Last edited by FMtrader; 05-23-2023, 04:40 AM.
Comment
-
Hello FMtrader,
Thanks for that clarification.
Please write in to support[at]ninjatrader[dot]com with a brief description of the behavior you are reporting, your login credentials, and steps you took to reproduce the behavior. Also, attach your log and trace files so I may look into this further. In the title of the email include ATTN: BrandonH and in the body of the email include a link to this forum thread.
Follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
.
Brandon H.NinjaTrader Customer Service
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by fx.practic, 10-15-2013, 12:53 AM
|
5 responses
5,404 views
0 likes
|
Last Post
by Bidder
Today, 12:22 AM
|
||
Started by Shai Samuel, 07-02-2022, 02:46 PM
|
4 responses
95 views
0 likes
|
Last Post
by Bidder
Today, 12:11 AM
|
||
Started by DJ888, Yesterday, 10:57 PM
|
0 responses
8 views
0 likes
|
Last Post
by DJ888
Yesterday, 10:57 PM
|
||
Started by MacDad, 02-25-2024, 11:48 PM
|
7 responses
159 views
0 likes
|
Last Post Yesterday, 10:23 PM | ||
Started by Belfortbucks, Yesterday, 09:29 PM
|
0 responses
8 views
0 likes
|
Last Post
by Belfortbucks
Yesterday, 09:29 PM
|
Comment