Log and trace attached. New install of 8.1.1.5 - completely stock - fails just after successful logon.
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Hello jcarn,
Thanks for your post.
I have removed your Log and Trace files from your forums post because log and trace files contain sensitive information specific to you that should not be shared with the public.
That said, please write in to support[at]ninjatrader[dot]com with a brief explanation of your behavior and attach your log and trace files to your email using the steps below. One of our Support technicians will be happy to look into the behavior you are reporting as soon as they are available.
Follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
<span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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