My account disappear from my dashboard. I only can see the sim one. What can I do?
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Hello Adrianitatrader,
Welcome to the NinjaTrader forums!
When you say 'sim' account, you are referring to the Sim101 local simulation account?
By dashboard you are referring to the Accounts tab of the Control Center, and the not the dashboard in the Client Portal, is this correct?
Who are you connected to in the Connections menu of the Control Center?
May I confirm you are updated to 8.1.1.5? (Help -> About)
Chelsea B.NinjaTrader Customer Service -
Yes, I only see the Sim 101. I cannt see my 25k evaluation account. I am connected to my rithmic for Ninja traderAttached FilesComment
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Hello Adrianitatrader,
Thank you for clarifying.
To see your live account or trade your live account, you will need to import a live license key into your user account in the Client Portal, or purchase the Multi-broker addon in the client portal.
https://support.ninjatrader.com/s/ar...Trader-Desktop
https://support.ninjatrader.com/s/ar...Trader-DesktopChelsea B.NinjaTrader Customer ServiceComment
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