No puedo accedeer a la plataforma

[pitufal]

Buenos días, no puedo acceder a la plataforma, tengo este mensaje

[QuantKey_Bruce]

Assuming that is the correct path and those folders exist, you may not have permission as this Windows user to access or modify the files, or an antivirus or antimalware program could be preventing NinjaTrader from operating normally.

[NinjaTrader_ChrisL]

Hi pitufal, this error is specific to your Windows installation. The message means that NinjaTrader can not access the file path listed due to file permissions. It would be difficult to troubleshoot through the forum. Please write an email to the Spanish speaking support team by going to this link, and setting the language to Spanish, then detail your question in this form:

https://support.ninjatrader.com/s/contactsupport?language=en_US