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Problem importing Ninjascript add ons

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    #16
    If it were me, I would rename the Documents -> NinjaTrader 8 folder to "NinjaTrader 8 - Set Aside", then uninstall NinjaTrader, and reinstall NinjaTrader (which will make a new, clean, working NinjaTrader 8 folder), and then verify that everything works and doesn't crash. Then once I had NinjaTrader working reliably and stable, I would move back in just the things I need by copying them from the set aside folder.
    Bruce DeVault
    QuantKey Trading Vendor Services
    NinjaTrader Ecosystem Vendor - QuantKey

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      #17
      I tried what Bruce suggested and still get the error message from my first post.
      I put my normal NT8 folder back into documents so I can at least work.
      These are the dll files that now appear in the Ninjascript Editor, right click, references. Can anyone tell me if all these dll files should be there?
      Click image for larger version

Name:	dll files.png
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ID:	1251163

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        #18
        Yes - there are more in the list if you scroll down but those at the top are all part of the stock NinjaTrader installation.
        Bruce DeVault
        QuantKey Trading Vendor Services
        NinjaTrader Ecosystem Vendor - QuantKey

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          #19
          Hello manraygun,

          If you still get that when trying to import something that could be due to a bad install or corrupt data. I would most likely suggest to do a completely clean install with a new user folder and test importing again, that would rule out anything imported being a problem or any type of data corruption. Before trying to migrate backwards please try doing the following:

          Exit NinjaTrader
          Open the documents folder
          Rename the NinjaTrader 8 folder to NinjaTrader 8 old
          Uninstall the platform
          Reinstall the platform

          After doing this try to import the item, if it still fails you can uninstall the platform and move back to the 8.0.28.0 release. That is available in the client portal. I would suggest to remove the NinjaTrader 8 folder from the documents folder if you did the previous test, make sure to do that before you install the previous version.




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            #20
            Jesse,
            I tried the above and still got the error message (see my first post) and crash when importing add-ons or saving a chart image with either version 8.1.1.6 or 8.0.28 running.
            I had to go back to version 8.0.26.0 64-bit in order to avoid the error message and to be able to import and save normally.
            Any idea why 8.0.26 would work in a stable way but not 8.0.28 and 8.1.1.6?

            Thanks.

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              #21
              Hello manraygun,

              I would not be sure, that may be the item you are trying to import. You may want to use the help -> email support option to connect with the support team so that we can view the log files.

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                #22
                I think the problem is bigger than importing anything specific. The newer versions of NT8 crash even when I try to save a chart image. It must be a memory issue with NT8 as the error message states -- which is strange because it doesn't happen on any other programs I use. Thanks, I'll try email support.

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