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Upgrade 8.1.1.3 error in CONNECTIONS after it completes

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    Upgrade 8.1.1.3 error in CONNECTIONS after it completes

    Hello Support,

    I have upgraded NT to release 8.1.1.3.

    After the upgrade all my Connections are now gone AND I can't add any connections back onto Ninjatrader anymore either.

    The dropdown menu under Connections now only has "Playback". There is NO Add Connection menu item.

    I'm a Lifetime user and I connect with Kinetic and IB.

    Please Help.
    Attached Files
    Last edited by rayko; 04-30-2023, 10:57 AM. Reason: Upload pic

    #2
    Go into Tools -> Options and check multi provider and restart.
    Bruce DeVault
    QuantKey Trading Vendor Services
    NinjaTrader Ecosystem Vendor - QuantKey

    Comment


      #3
      Shazam.....

      Thanks Bruce. Cheers

      Comment


        #4
        Originally posted by QuantKey_Bruce View Post
        Go into Tools -> Options and check multi provider and restart.
        Maybe it should be a default setting in the release rather than hide it and force yet another thing on someone who is upgrading..

        Comment


          #5
          I believe it was intended to be the default when upgrading from 8.0 but not for new users who by definition are on 8.1 going forward. There might be a flaw in the implementation.
          Bruce DeVault
          QuantKey Trading Vendor Services
          NinjaTrader Ecosystem Vendor - QuantKey

          Comment


            #6
            Hello rayko,

            Thanks for your notes.

            QuantKey_Bruce is correct. The 'Multi-provider' option should be enabled in the Tools > Options > General tab to see/use configured connections.

            See this help guide page for more information about the Multi-provider option in NinjaTrader 8: https://ninjatrader.com/support/help...ulti-provi.htm

            Please let me know if I may assist further.
            <span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>

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