How to know if Rithmic data is down?

[JesseOffshore]

Does anyone know how to check and see if Rithmic data is offline or something? For whatever reason I am not having success with logging into rithmic data, and I am looking for a simple way to check online to see if its a temporary rithmic outage during the overnight, or a ninjatrader problem?

When this happens I dont want to sit around and wait to confirm the issue later, I would hate to sit down for the trading day and have to troubleshoot problems.

Rithmic does seem to have alot of outages, but I really want a way to confirm if its rithmic instead of just "wait and see"

[bltdavid]

The current Rithmic outage is very severe, and is being worked on.

-=o=-

How to know?
Well, when NinjaTrader connection fails, something is wrong.

But if the R/TraderPro connection also fails, then something is really wrong.

If you have accounts at multiple Rithmic-based prop firms, and they all fail
to connect, they something is really really wrong.

Hopefully, your prop firm brokerage sent you an email.

Some prop firms have a status page.

NinjaTrader gave status here.

[JesseOffshore]

I looked around kind of on a surface level on apex site and rithmic and didnt see anything, but I didnt dig very far. I was hoping there would be a site or announcement page somewhere that would quickly update planned outages and/or unplanned outages, just to be able to keep up with them and/or set alerts around them. I never got an email or anything alerting me to the issue.

rather dumb that these things happen without warning and without a company update as they happen, considering how much is at stake for most people.

Rithmic always seems to have problems and outages with never an update that I can find.

[tradgrad]

For Apex:

https://support.apextraderfunding.com/hc/en-us/articles/8829835064219-System-Status-Updates

[NinjaTrader_RyanS]

Hello,

As this mostly affected evaluation and combine users most provided an update to their customers via email or their site. Our website chat also had a popup regarding an outage during the event as well. As always, feel free to write here or to our support team as well.