Trade Performance reporting not working for live trading section - sim connection

[Marklhc1988]

Using NT8 8.1.1.3 64-bit. Logged on the live trading section then connected simulation data feed. When I run Trade Performance - there is nothing listed - no accounts, nothing. I have traded sim all morning and there is nothing to pull for Trade Performance report.

Please advise.

Thanks, Mark

[NinjaTrader_BrandonH]

Hello Mark,

Thanks for your post.

Do you see an account listed in the Accounts tab of the Control Center?

Have you placed any trades on the Simulation account yet?

If you have placed trades then close the Trade Performance window and open a New > Trade Performance window. Do you see the account populated in the Trade Performance filter?

If no trades have been placed on the Simulation account yet then no account or trade performance data would appear in the Trade Performance window.

Once you place a Buy and Sell order on the Simulation account, open a New > Trade Performance window and you will see the account listed in the Trade Performance filter and will be able to generate a trade performance report.

Trade Performance: https://ninjatrader.com/support/help...erformance.htm

[Marklhc1988]

So, yes 2 accounts are listed in the accounts window - my live trading acct and a DEMO0551323 which is connected to the simulation connection. When I open trade performance there are no accounts showing. Does it have something to do with tools -> options, does multi-provider need to be checked? That preference is very confusing - I can't figure out what it does/means.

Either way no accounts are showing for in trade performance. I placed many trades in the Demo account and my (sim) profit is showing on my chart trader.

[NinjaTrader_BrandonH]

Hello Mark,

Thanks for your notes.

Please write in to support[at]ninjatrader[dot]com with a brief description of what you are reporting and attach your log and trace files and a Support technician will be happy to assist you with this matter.

Follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; We look forward to assisting further.

[backtester831]

Easy fix, just disconnect from simulation data feed

[Marklhc1988]

This is crazy. I am now only connected to live trading. Have made several trades and when I try and run trade performance no accounts listed. Should I do suggested from reply above and send log and trace files?
Thanks, Mark

[NinjaTrader_ChelseaB]

Hello Marklhc1988,

Yes, there was an issue previously reported with the Trade Performance.

Please send an email to support [at] ninjatrader.com so that we may further investigate the log and trace, and add your case as an impact on this issue.

[adamdominikneill]

I'm also have the same problem and know others who are too. It's been a month now and NinjaTrader still haven't fixed it! I am using 8.1.1, and have tried 8.1.2 and 8.1.3 and still none of my Apex prop firm accounts show up in Trade performance.

I am having to resort to exporting from Tradovate because this does show my accounts BUT the .csv file has no commissions data! Also, none of the reports I need to run on NinjaTrader desktop are accessible to me due to this fault in NinjaTrader desktop.

Please NinjaTrader, look to fix this, your customers have spent a lot of money on lifetime licence costs and deserve to be access the functionality they have paid for.

Thank you.

[NinjaTrader_BrandonH]

Hello adamdominikneil,

Thanks for your note.

If you have not yet done so, please send an email to support[at]ninjatrader[dot]com so that we may further investigate the log and trace, and add your case as an impact on this issue.

Follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

[adamdominikneill]

Hi,

It is now mid-August and I reported this issue back in April. I have not received any response as yet. I still cannot see my Apex Trader Funding Tradovate-NinjaTrader accounts in the Performance Center. I am forced to get stats from Tradovate, which is problematic in itself because they do not contain commissions!

I would really appreciate an update to this fault please, I have paid Ninja Trader over $1000 and so naturally expect this to work properly.

Many thanks
Adam

[NinjaTrader_BrandonH]

Hello adamdominikneill,

Thanks for your notes.

The NinjaTrader Development team will be implementing the fix for this on the next major version update release of NinjaTrader (8.1.2.0).

We do not have an ETA for when this version update will be released at this time.

When this update is released it will be noted on the Release Notes section of the help guide.

Release Notes: https://ninjatrader.com/support/help...ease_notes.htm

[gaz0001]

This is really annoying.

"NinjaTrader is an industry-leading trading platform and futures broker, supporting over 800,000 active traders around the globe with best-in-class tech. Our flagship product, NinjaTrader"

[victor68133]

Hi There, Any update on this? My Funded Futures Tradovate account. I can see my trades on chart but the account isn't listed on trade performance tad.

[migangeloo]

Has this been fixed?? I mean, its 2024.... and I am having the same problem with NT8 1.3.1

[NinjaTrader_Kimberly]

Please write in to support[at]ninjatrader[dot]com with a brief description of what you are reporting and attach your log and trace files and a Support technician will be happy to assist you with this matter.

Follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; We look forward to assisting further!