Parallels user - Unable to start platform after power failure

[markdshark]

I get these errors. Downloaded and reinstalled platform as instructed and the same errors appear. Restarted windows and they persist

[NinjaTrader_ChelseaB]

Hello markdshark,

NinjaTrader 8 Desktop is a windows application which relies on the .NET Framework to operate and the .NET Framework is only available on Windows Operating System and is supported only with native Windows PCs.

Below is a public link to the installation guide for NinjaTrader 8.

https://ninjatrader.com/NinjaTrader-8-InstallationGuide

Minimum PC Requirements:

• Windows 8, Windows 10, Windows 11, or Windows Server 2012 or later with all updates
• Minimum screen resolution of 1024 x 768
• 1 gigahertz (GHz) or faster processor
• 2GB RAM
• Microsoft .NET Framework 4.8 (pre-installed on most PC's or can be downloaded below)
  Download .NET for Windows 7 and previous here

NinjaTrader is not compatible natively on a Macintosh computer and is not officially supported to run with virtualization software or cloud services such as Azure or AWS.
Our support will not be able to assist with the setup of virtualization software or cloud services.

As a head up, using any virtualization software

• Will cause a performance and internet latency impact
• May cause issues with file paths and access permissions

Using any cloud services

• May cause issues with identifying logical processors
• May cause issues with access permissions

Further, any operating system issues encountered cannot be supported by our support team.

A Virtual Private Server (VPS) running a supported version of Microsoft Windows, with a dedicated processor count, would be recommended instead of using cloud services.
We also highly recommend using a PC computer which is fully supported, and not using a Mac which is not supported.

That said, we have had some clients choose to run NinjaTrader on Mac hardware using virtualization software, such as Parallels, VMWare Fusion, and Apple Boot Camp at their own discretion, which will allow running Windows on a Mac.

Below are notes we've collected from users who have decided to take the risk and work in an unsupported environment.

Configuring NinjaTrader for Parallels 7 and greater:
When installing NinjaTrader on a Mac using Parallels 7 or greater users will need to ensure that the following steps have been taken prior to the installation of NinjaTrader.

1. Start Parallels and select your virtual machine
2. Ensure Windows within the virtual machine is completely shutdown
   (Meaning not in standby or in a saved state, but shutdown from within Windows)
3. On the Parallels start page, press the "Configure" button on the top (or click the gear icon)
4. Under "Options", select "Sharing"
5. Uncheck "Share Mac" under "Share Mac User Folders with Windows"
6. Click the X in the upper left corner to close the Configuration window
7. Start the virtual machine
8. Uninstall NinjaTrader from the Windows Control Panel
9. Re-download and run the setup for NinjaTrader to recreate the settings folder
   https://account.ninjatrader.com/welcome-download

Below is a link to the Parallels documentation.
https://download.parallels.com/deskt...uide/32922.htm

[markdshark]

Thank you. I did get it working however for later reference for others the simple solution in this case was to remove the custom strategies folder in Documents and the system started right up. I can now add back and recompile the custom strategies and indicators.