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Problem with graphics

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    Problem with graphics

    Hello, for some reason Ninjatrader 8 does not show me charts of minutes, seconds, range, mark or volume. It only gives me the graph information for days ahead. Any solution? I use a demo account and the chart I want to trade is the NQ but the same goes for any other asset.

    #2
    Hello rodrigo2022,

    Welcome to the NinjaTrader forums!

    It sounds like no historical tick or minute data is loading.

    So I may accurately assist you, please answer all of the following questions:
    • What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.1.?.?)
    • Who are you connected to? This is displayed with a green dot in the Connections menu of the Control Center window.
    • What instrument symbol (and expiry if applicable) have you selected? For example, ES 06-23, NQ 06-23, etc.
    • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
    • What is set in the Data Series window for Days to load?
    • Is Tools -> Options -> Market data -> 'Get data from server' checked and enabled?
    Chelsea B.NinjaTrader Customer Service

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      #3
      Now I will answer one by one:
      1. I use the latest version of ninjatrader 8, version 8.1.1.3 64-bit.

      2. I make the connection with "NinjaTrader". With my account.

      3. The instrument I want to use is the NQ-MAR23 (that's how it appears to me)

      4. I don't get any error.

      5. These are the values ​​of the NQ-MAR23 graph:


      6. If I have marked the option.​

      Comment


        #4
        Hello rodrigo2022,

        The March contract expired in march and is no longer trading. Right now the June contract is trading.

        Tools -> Database Management -> Rollover
        Chelsea B.NinjaTrader Customer Service

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          #5
          Oh! How careless I am, thank you very much. It's already resolved.

          Comment

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