No edit account on right click

[n8maxima]

I have never been able to right click my sim or live account from the control center to get the account options and i have reinstalled 3 times and installed on a different computer to see and it still didn't work. Can someone help me as those options especially to reset the sim account would be nice to use.

Thank You

Nathan

[NinjaTrader_ChelseaB]

Hello Nathan,

Welcome to the NinjaTrader forums!

To contact support, please send an email to support [at] ninjatrader.com
Also, below is a link to the support site.

https://support.ninjatrader.com/

[QuantKey_Bruce]

n8maxima The functionality you describe is only available if you turn on Multi Provider mode in Tools -> Options. When Multi Provider is off you are using server-side simulation accounts and to reset them you would use your account.ninjatrader.com control panel.

[NinjaTrader_ChelseaB]

Hello Bruce,

Attached is a screenshot of the right-click context menu from the Accounts tab of the Control Center with Multi-provider disabled.

While risk and commissions settings cannot be applied, the right-click context menu should still be appearing.