Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

demo and live accounts ?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    demo and live accounts ?

    ive been able to download the new version and log in to my old chart ok now but the demo is saying there are x days left in demo ?

    I have a demo for testing on and a live acount for trading on. I want to keep the demo account but it seems with the new version this will run out ?

    I haven't downloaded the upgrade to my live account yet but I am worried about the license key ? also do I open a completely new log in for the live account ? not sure how this is all working ?

    #2
    Hello fredfred,

    Thanks for your post.

    Please write in to support[AT]ninjatrader[DOT]com with a brief description of your inquiry and attach your Log and Trace files. One of our Support team technicians will be happy to provide you with direction as soon as they have investigated this inquiry.

    The steps below could be used to manually attach your log and trace files to your response so we may investigate this matter further.
    • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to "Documents" > Open the "NinjaTrader 8" folder
    • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    We look forward to further assisting.​
    Brandon H.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Jonafare, 12-06-2012, 03:48 PM
    5 responses
    3,985 views
    0 likes
    Last Post rene69851  
    Started by Fitspressorest, Today, 01:38 PM
    0 responses
    2 views
    0 likes
    Last Post Fitspressorest  
    Started by Jonker, Today, 01:19 PM
    0 responses
    2 views
    0 likes
    Last Post Jonker
    by Jonker
     
    Started by futtrader, Today, 01:16 PM
    0 responses
    7 views
    0 likes
    Last Post futtrader  
    Started by Segwin, 05-07-2018, 02:15 PM
    14 responses
    1,792 views
    0 likes
    Last Post aligator  
    Working...
    X