Big BUG

[Faurholdt]

Hello. Fix this bug: "Unhandled exception: Object reference not set to an instance of an object."
This happens EVERY time I want to use snap mode "Bar and price" and it keeps creating the error message a 1000 times every millisecond, so you cannot close the error messages. They keep opening and you have to restart the platform EVERY time you want to draw something. Platform is full of bugs.

[NinjaTrader_BrandonH]

Hello Faurholdt,

Thanks for your post.

Please write in to support[AT]ninjatrader[DOT]com with a brief description of your inquiry and include a copy of your Log and Trace files with your email and our support team will look into this as soon as they are available.

The steps below could be used to manually attach your log and trace files to your response so we may investigate this matter.

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to "Documents" > Open the "NinjaTrader 7/8" folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

We look forward to further assisting.